What We Collect and Why We Hold It
When you create an account with lemon212, we collect the information you provide directly — your name, email address, contact number, and date of birth for identity verification. If you fund your account through Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference
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and amount to reconcile your wallet balance and process any withdrawals accurately. We do not store your full e-wallet credentials; those remain with your payment provider. We also collect device data — browser type, IP address, and session timestamps — to maintain account security and detect
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unusual access patterns. Usage data, such as which sections of the platform you navigate, helps us understand how the product performs. All data processing is carried out in accordance with applicable Malaysian data protection requirements and is available only where local law permits. We retain your
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account data for as long as your account is active, and for a further period as required by applicable legal obligations. You may request a copy of your stored data or ask us to correct inaccuracies at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.